CUSTOMER CARE

We're here to help!

If you have any questions about your order, shipping, personalization, or our jewelry, we're happy to assist you.

Before contacting us

Please include:

  • Your order number
  • Your full name
  • A brief description of your question

Response time

We typically respond within 24 hours on business days.

Contact us

📧 Email: lumijewelry1@gmail.com

Thank you for choosing LUMI. We appreciate your trust and are always here to help.